Job Description Marshallsnn
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.nnnn
Job Description:n
Opportunity: Grow Your Careern The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.n n
Creates a positive internal and external customer experiencen
Promotes a culture of honesty and integrity; maintains confidentialityn
Acts as Manager on Duty adhering to company policy and proceduren
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as neededn
Addresses immediate customer service issues and provides appropriate coaching to Associatesn
Exercises discretion regarding customer service policies to satisfy customersn
Maintains accurate Associate coverage in service areas for a positive customer experiencen
Ensures Associates adhere to all operational proceduresn
Ensures opening/closing procedures are executed according to company guidelinesn
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesn
Provides and accepts recognition and constructive feedbackn
Provides feedback, recognition and coaching to Associatesn
Partners with Management on Associate training needs to increase effectivenessn
Ensures adherence to all labor laws, policies, and proceduresn
Promotes credit and loyalty programsn
Supports and participates in shrink reduction goals and programsn
Promotes safety awareness and maintains a safe environmentn
Other duties as assignedn n
Who We're Looking For: You.n n
Able to work a flexible schedule, including nights and weekendsn
Team player, working effectively with peers and supervisorsn
Able to respond appropriately to changes in direction or unexpected situationsn
Knowledge of company standard software, systems, and proceduresn
Knowledge of merchandise flow in storesn
Proven problem solving skillsn
Able to effectively coach, delegate, and follow-up on multiple people/tasksn
Able to act quickly under challenging circumstancesn
Capable of multi-taskingn
Superior communication and organizational skills with attention to detailn
1 year retail, 6 months leadership experiencen nn
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.nn
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.nn
Applicants with arrest or conviction records will be considered for employment.nnn
Address:5555 Whittlesey Blvdnn
Location:USA Marshalls Store 0860 Columbus GAnnThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.