The Assistant Registrar for Records plays a key leadership role within Registration Services, overseeing all aspects of student academic records management at Georgia Gwinnett College. This position ensures the integrity, accuracy, and compliance of student data and supports institutional processes related to registration, degree progress, curriculum management, and course scheduling. The Assistant Registrar supervises staff responsible for student records maintenance, DegreeWorks degree audit encoding, curriculum and catalog updates within the college¿s ERP system, the academic course schedule, and graduation processing. This position also coordinates NAIA athletic eligibility certification and works closely with Academic Affairs, Advising, Athletics, and other campus offices to support student success and institutional compliance. The Assistant Registrar for Records plays a key role in fostering a positive work environment with the expectation of continuous improvement and first-class customer service. This position participates in divisional activities as a member of the Enrollment Management Services Division. Collaborative and team-oriented skills with a commitment to student success are essential attributes for the individual in this position.
Oversee the maintenance and accuracy of all student academic records, ensuring compliance with FERPA and institutional policies; develop and implement efficient, secure, and compliant processes for student record creation, updates, and archival; supervise staff responsible for transcript processing, grade changes, and academic standing; maintain quality control and data integrity across the ERP and integrated systems. Manage and oversee the DegreeWorks system, including scribing, maintenance, and testing of degree requirements; ensure degree audits accurately reflect approved curriculum and program structures; supervises and provides guidance to the individual responsible for managing the graduation application process and degree conferral; oversees and ensure timely and accurate review of graduation applications, degree evaluations, and the posting of degrees; collaborate with Advising, Academic Affairs, and IT to improve degree audit and graduation processes to enhance student success and operational efficiency. Coordinate curriculum updates and implementation in the ERP system, ensuring accuracy and alignment with approved curriculum changes; oversee annual catalog updates and ensure data consistency across all systems (ERP, DegreeWorks, and catalog software); partners with Academic Affairs and faculty governance committees to ensure timely and accurate publication of program information. Manages the course scheduling process each term in collaboration with academic departments and the Registrar; oversees data entry, updates, and adjustments to the class schedule to optimize classroom utilization and meet student needs; ensures scheduling timelines and policies are clearly communicated and followed across departments. Coordinates academic certification for student-athletes in compliance with NAIA eligibility requirements; reviews and verify academic progress, enrollment status, and GPA calculations for student-athletes; collaborates closely with the Athletics Department, coaches, and the Faculty Athletics Representative to ensure timely and accurate certification; maintains current knowledge of NAIA rules and regulations and support institutional compliance efforts. Supervises and mentors staff responsible for records, curriculum, scheduling, degree conferral and DegreeWorks functions; provides training, guidance, and professional development opportunities to enhance staff effectiveness and service quality; fosters a collaborative and student-centered service culture within the Registrar¿s Office; serves as a key liaison between the Registrar¿s Office, Academic Affairs, IT, Athletics, Advising, and other campus units; participates in cross-campus committees, system implementations, and process improvement initiatives; supports ERP upgrades, system testing, and policy development related to records, registration, and curriculum management. Performs other duties as assigned.
Four Year / Bachelor's Degree. Five years of related experience. At least one year of supervisory experience; this can include coaching, mentoring, training, or performance management of professional staff.
Graduate Degree. Minimum of five years of experience in student records, registration, academic services, or a similar higher-education administrative function. Experience maintaining student academic records in compliance with FERPA and institutional policies. Experience working with ERP systems (e.g., Banner, Colleague, PeopleSoft) for records, registration, curriculum, or degree auditing functions. Experience with degree audit systems such as DegreeWorks, including scribing, testing, or maintaining degree requirements. Experience supporting or managing processes related to graduation applications, degree evaluations, and degree conferral. Experience collaborating with academic departments and administrative units to support registration, curriculum, scheduling, or student success initiatives. Experience ensuring data integrity, accuracy, and quality control across integrated student information systems. Experience coordinating curriculum updates, catalog changes, and program information across ERP and catalog systems. Experience managing or supporting course scheduling processes, including classroom utilization and schedule optimization. Experience working with athletic eligibility certification, particularly NAIA rules, progress standards, and reporting.
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Strong organizational and time-management skills, with the ability to prioritize work and meet deadlines. Knowledge of academic records management practices aligned with regulatory requirements and institutional procedures. Knowledge of state and federal regulations, including FERPA and related compliance expectations. Knowledge of international transcript evaluation processes and standards. Strong interpersonal communication, relationship-building, and customer service skills for working with faculty, staff, students, and external stakeholders. Skilled in verbal and written communication, including documentation, procedural writing, and cross-departmental communication. Ability to analyze and interpret student data, academic records, and compliance requirements. Ability to perform administrative and managerial functions, including planning, process development, and team leadership. Ability to supervise, train, and develop staff and foster a cooperative, student-centered work environment. Ability to maintain confidentiality of sensitive academic records and information. Ability to provide professional guidance and counsel to campus constituencies.
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.
Position of Trust + Education
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.