Job Details

Job Title

Administrative Clerk

Major Duties and Responsibilities

This position performs administrative, clerical, and counter work at City Marina with a strong emphasis on customer service of routine difficulty involving typing, filing, data entry, answering telephones, working a cash register, and selling bait and concessions.

• Runs cash register selling bait, tackle, and concession items.
• Responsible for vessel launching and keeping accurate counts on all vessels.
• Types letters, memos, charts, labels, reports, and/or other correspondence using a word processor or typewriter.
• Answers phone, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to the appropriate person.
• Opens, stamps, sorts, and distributes incoming mail.
• Enters and retrieves a variety of routine and complex information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly, and yearly reports.
• Files and retrieves documents in an orderly fashion so that materials can be easily located.
• Greets and welcomes visitors. Directs them to the appropriate area or assists them with information or answers questions.
• Schedules appointments, meetings, or reservations at the request of staff.
• Conduct tours of the facility for VIPs and tour groups of varying sizes.
• Carries out a continuous effort to improve operations and work processes; and works cooperatively and jointly to provide continuous improvement and customer-driven service.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of policies and procedures and departmental operating standards; recordkeeping, report preparation, filing methods and records management techniques; correct English usage, including spelling, grammar, punctuation, and vocabulary; general office procedures, policies and practices, as well as basic knowledge of computer/VDT and other general office equipment; applicable state, federal and local laws, rules and regulations; computer applications related to the work and cash register operations.
• Skill in using tact, discretion, initiative, and independent judgment within established guidelines to deal skillfully with a diversity of visitors under a variety of circumstances; analyzing and resolving office administrative situations and problems; researching, compiling, and summarizing a variety of informational and statistical data and materials; the use of a cash register; the use of a typewriter and/or word processing software and equipment; operating and routine maintenance of general office machines such as copiers, facsimile machines (FAX) and telephone systems and communicating orally with visitors and departmental staff in order to give and receive information in a courteous manner.

Minimum Educational and Training Requirements

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education.This position is required to supervise state inmate labor. Must possess a valid driver's license.

Physical Requirements

While performing the essential functions of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle or feel; reach with hands and arms; talk or hear and lift and/or move up to 10 pounds. Additionally, the following physical abilities are required:

• Balancing maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crouching bending body forward by bending leg, spine.
• Feeling perceiving attributes of objects by touch with skin, fingertips.
• Grasping applying pressure to object with fingers, palm.
• Handling picking, holding, or working with whole hand.
• Hearing 1 perceiving sounds at normal speaking levels, receive information.
• Hearing 2 receive detailed information, make discrimination in sound.
• Kneeling bending legs at knee to come to rest at knees.
• Lifting raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching extending hands or arms in any direction.
• Repetitive Motion substantial movements of wrists, hands, fingers.
• Speaking expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing for sustained periods of time.
• Stooping bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word
• Talking 2 shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in a normal office environment where there are little physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.