Job Details

Assistant Facilities Manager-JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Assistant Facilities Manager, you will be instrumental in supporting the Facility Manager with the delivery of services to operate and maintain our client's properties. Your role will encompass customer service, financial management, facility maintenance, procurement, and supplier management. What sets JLL apart is our culture of collaboration, and you will embody this by developing strong client relationships with key representatives to help them achieve their corporate real estate goals. This position is a key part of our collective effort in shaping a brighter way for our clients and their communities.

What your day-to-day will look like:

1. Support the Facility Manager with tactical planning and daily operational needs across an assigned portfolio of locations.
2. Manage facility work orders from creation through completion, ensuring timely follow-up and accurate documentation.
3. Coordinate vendor scheduling, monitor performance, and serve as a central point of contact for service providers.
4. Process and review facility-related invoices, manage routine purchasing, and escalate discrepancies as needed.
5. Coordinate maintenance requests with landlords and property management teams, tracking status through to resolution.
6. Handle administrative requests including access management, certificate of insurance verifications, and management of a shared inbox.
7. Monitor and report on facility operations to ensure all KPIs and service level agreements are met or exceeded.

Required qualifications:

• HS diploma or GED
• A minimum of 2 years of industry experience, either in a corporate environment or as a third-party service provider.
• Strong leadership and relationship-building skills.
• Excellent interpersonal and problem-solving abilities, contributing to a team where everyone is empowered to thrive.
• Strong knowledge of Microsoft Office products, including Outlook and Excel.
• Experience with Computerized Maintenance Management Systems (CMMS).

Preferred qualifications:

• Bachelor's Degree or equivalent work experience in Facilities Management or Property Management.
• Experience assisting with budgetary requests, analysis, and reporting.
• Proven ability to work with full engagement as a member of a remote team.
• Experience managing facilities in commercial properties, particularly Class A buildings, within banking or retail spaces will be a plus.
• Working knowledge of commercial electrical systems

Schedule: M-F 8AM-5PM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

50,000.00 – 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Knoxville, TN, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay