Job Details

Salary : $45,308.62 Annually
Location : Columbus, GA
Job Type: Full-Time Regular
Job Number: 2026-00000428
Department: Information Technology
Division: Information Technology
Opening Date: 07/19/2026
Closing Date: 8/19/2026 11:59 PM Eastern

Major Duties and Responsibilities
The Personal Computer Services Supervisor oversees the daily duties of the Technical Operations Personal Computer Services Technicians and is responsible for handling more complicated issues. Additionally, the Personal Computer Services Supervisor will work closely with other divisions of IT and other CCG departments as an IT liaison for some technical matters. The Personal Computer Services Supervisor will monitor their assigned field technicians and ensure work is being completed in a timely and professional manner within the expectations of the IT department. The Field Technician Supervisor will also be responsible for procuring small items such as networking wire, tools, or other necessary items to complete the work.

• Maintains computer equipment and programs used by Columbus Consolidated Government employees.
• Troubleshoots and repairs problems on personal computer equipment that are beyond the knowledge of the other members of the Personal Computer Services team.
• Assigns service requests to members of the team.
• Maintains the accuracy of the equipment database.
• Coordinates moving equipment inside and outside of departments to accommodate employee promotions and reassignments.
• Maintains and expands job knowledge, skills, and abilities.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of personal computers, printers, servers, scanners, etc.
• Knowledge of equipment numbering schemes.
• Knowledge of management and supervisory techniques.
• Skill in interpersonal relations.
• Skill in oral and written communication.

Minimum Educational and Training Requirements

Bachelor's Degree in Computer Science, Information Technology or a related field is required. Experience sufficient to thoroughly understand the work of subordinate positions and to be able to answer questions and resolve problems, usually associated with one to three years experience or service.
Physical Requirements
The work is typically performed while sitting, standing, or stooping. The employee must frequently lift heavy objects, climb ladders, use tools or equipment requiring a high degree of dexterity, and distinguish between shades of color. Additionally, the following physical abilities are required:

• Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
• Crawling - moving about on hands, knees, or hands, feet.
• Crouching - bending body forward by bending leg, spine.
• Feeling - perceiving attributes of objects by touch with skin, fingertips.
• Grasping - applying pressure to object with fingers, palm.
• Handling - picking, holding, or working with whole hand.
• Hearing 1 - perceiving sounds at normal speaking levels, receive information.
• Hearing 2 - receive detailed information, make discrimination in sound.
• Kneeling - bending legs at knee to come to rest at knees.
• Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity - picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Pushing - use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching - extending hands or arms in any direction.
• Repetitive Motion - substantial movements of wrists, hands, fingers.
• Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing - for sustained periods of time.
• Stooping - bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room where the employee may be exposed to machinery with moving parts.
The Columbus Consolidated Government is proud to offer an exceptional compensation and benefits package. Benefits include the following:

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Credit Union
• Direct Deposit
• 12 Paid Holidays
• Vacation Leave
• Sick Leave
• PERK Time Off
• Retirement Plan
• Supplemental Retirement Plan
• Free and Discounted Services
• Employee Assistance Program

Take advantage of these free and discounted City Services offered to all City Employees.

• Discounted Movie Tickets
• Free Notary Services
• Ride a Metra Bus for Free
• Free Mulch
• Free Fire/Safety Home Inspection
• Driver's Training for Employee Dependents
• Oxbow/Bull Creek Golf Course discounts
• River Center Discounts
• Cell Phone Carrier Discounts

Retirement Plan
The Columbus Consolidated Government offers a defined benefit retirement plan to eligible employees who work in General Government and in Public Safety. Employees in the pension plan must meet both age and years of service requirements to qualify for retirement. The current vesting period is ten years, and the current pension contribution rate is 8% of your gross salary.

Supplemental Retirement Plan
The Columbus Consolidated Government offers a Deferred Compensation Plan or supplemental retirement plan that is tax deferred. This plan allows employees to contribute a portion of their salary, before federal and state taxes, to a retirement account. Your compensation is more than a paycheck, it allows you to plan for your financial future as well.
01

Which best describes your level of education? (You will be asked to provide documentation)

• No High School Diploma
• GED
• High School Diploma
• Technical College
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

02

Do you possess a degree in Computer Science, Information Technology or a related field?

• Yes
• No

03

How many years of work experience do you have in computer science, information technology or a related field?

• None
• 0 - 1 year
• 1 - 3 years
• 3 - 5 years
• 5 years or more

04

Describe how you manage competing priorities when your team is short-staffed and demand is high. How do you decide what gets handled first and how do you communicate delays to affected users?
05

How have you handled a situation where a team member's work quality did not meet expectations? What steps did you take?
06

Describe a technical issue you resolved that others on your team were unable to fix. What was the problem and how did you approach it?
07

Describe your experience maintaining equipment inventory or asset records. How do you ensure accuracy when physical assets and database records don't match?
Required Question