Job Details

Benefits:

401(k)

Paid time off

Be the First Impression of Our Practice

Veritas Spine & Joint is looking for a friendly, organized, and dependable Front Office Specialist to join our growing Interventional Pain Management practice.

This position is much more than answering phones. You are the first face our patients see and play a critical role in creating an exceptional patient experience from the moment they walk through our doors.

We're looking for someone who enjoys helping people, thrives in a fast-paced environment, takes initiative, and is willing to jump in wherever needed. This is a front desk position with floating responsibilities to support both administrative and clinical operations.

Responsibilities

Front Desk

Welcome every patient with professionalism and compassion

Check patients in and out efficiently

Verify demographics and insurance information

Collect copays, balances, and required paperwork

Schedule and reschedule appointments

Answer multi-line phone system

Return voicemails promptly

Respond to patient questions professionally

Manage incoming faxes and electronic documents

Maintain an organized and welcoming reception area

Administrative Support

Scan and upload documents into Epic

Process referrals and medical records

Assist with disability, FMLA, and other patient paperwork

Coordinate patient reminders and follow-up calls

Assist providers and leadership with administrative projects

Maintain office supplies and assist with inventory

Float Responsibilities

Assist Medical Assistants during busy clinic times

Escort patients when needed

Help prepare exam rooms

Deliver paperwork between departments

Support patient flow throughout the clinic

Cross-train in multiple office functions

Step in wherever needed to keep the office running smoothly

Qualifications

Required

High school diploma or GED

Minimum 1 year of medical office experience preferred

Excellent customer service skills

Strong communication skills

Computer proficiency

Ability to multitask

Professional appearance and demeanor

Preferred

Epic EMR experience

Insurance verification experience

Pain management or specialty practice experience

Medical receptionist experience

We Want Someone Who...

Loves working with people

Smiles easily and remains positive under pressure

Is dependable and punctual

Takes ownership of their work

Pays close attention to detail

Learns quickly

Works well with a team

Is willing to help wherever needed

Treats every patient with kindness and respect

Why Join Veritas Spine & Joint?

As a growing specialty practice, we believe every team member contributes to our success. You'll work in a collaborative environment where your ideas matter, your growth is encouraged, and your work has a direct impact on the patient experience.

Benefits

Competitive hourly pay

Paid Time Off

Paid holidays

401(k) (if eligible)

Monday–Friday schedule

No weekends

Supportive team environment

Schedule

Full-time

Monday through Friday

Day shift

If you're someone who enjoys helping others, takes pride in excellent customer service, and wants to grow with a modern healthcare practice, we'd love to hear from you.

Apply today and become part of the Veritas Spine & Joint family.