Job Details

Salary: $17.05 Hourly
Location : Columbus, GA
Job Type: Full-Time Regular
Job Number: 2026-00000338
Department: Human Resources
Division: Human Resources
Opening Date: 06/25/2026
Closing Date: 7/25/2026 11:59 PM Eastern

Major Duties and Responsibilities
This position is responsible for providing administrative support to the Pension Plans Administrator and Human Resources Specialist Benefits.

• Performs customer service functions by answering retiree requests and questions.
• Completes benefit estimates and distributes PIN letters in PensionGold.
• Completes and maintains miscellaneous receipts for pension contributions.
• Maintains, and updates retiree information in Advantage 4.0.
• Enters employee deferred compensation payroll modifications in Advantage 4.0.
• Assists with retirement packages.
• Completes and distributes No-Show letters.
• Audit death pension benefits.
• Process pension refunds
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of office administration practices and procedures.
• Skill in the operation of standard office equipment.
• Skill in computers and software programs.
• Skill in customer service.
• Skill in creating and maintaining files.
• Skill in the preparation of reports.
• Skill in reading and interpreting documents.
• Skill in taking meeting notes.
• Skill in problem-solving and decision-making.
• Skill in interpersonal relations.
• Demonstrate strong oral and written communication skills.
• Excellent organizational and time management skills.

Minimum Educational and Training Requirements
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Physical Requirements
The work is typically performed while sitting at a desk or table with intermittent bending, crouching, or stooping. The employee must occasionally lift light objects. Additionally, the following physical abilities are required:

• Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
• Feeling - perceiving attributes of objects by touch with skin, fingertips.
• Handling - picking, holding, or working with whole hand.
• Hearing 1 - perceiving sounds at normal speaking levels, receive information.
• Hearing 2 - receive detailed information, make discrimination in sound.
• Kneeling - bending legs at knee to come to rest at knees.
• Lifting - raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Manual Dexterity - picking, pinching, typing, working with fingers rather than hand.
• Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
• Reaching - extending hands or arms in any direction.
• Repetitive Motion - substantial movements of wrists, hands, fingers.
• Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing - for sustained periods of time.
• Talking 1- expressing ideas by spoken word.
• Talking 2 - shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Walking - on foot to accomplish tasks, long distances, or site to site.

The work is typically performed in an office, library, or computer room.
The Columbus Consolidated Government is proud to offer an exceptional compensation and benefits package. Benefits include the following:

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Credit Union
• Direct Deposit
• 12 Paid Holidays
• Vacation Leave
• Sick Leave
• PERK Time Off
• Retirement Plan
• Supplemental Retirement Plan
• Free and Discounted Services
• Employee Assistance Program

Take advantage of these free and discounted City Services offered to all City Employees.

• Discounted Movie Tickets
• Free Notary Services
• Ride a Metra Bus for Free
• Free Mulch
• Free Fire/Safety Home Inspection
• Driver's Training for Employee Dependents
• Oxbow/Bull Creek Golf Course discounts
• River Center Discounts
• Cell Phone Carrier Discounts

Retirement Plan
The Columbus Consolidated Government offers a defined benefit retirement plan to eligible employees who work in General Government and in Public Safety. Employees in the pension plan must meet both age and years of service requirements to qualify for retirement. The current vesting period is ten years, and the current pension contribution rate is 8% of your gross salary.

Supplemental Retirement Plan
The Columbus Consolidated Government offers a Deferred Compensation Plan or supplemental retirement plan that is tax deferred. This plan allows employees to contribute a portion of their salary, before federal and state taxes, to a retirement account. Your compensation is more than a paycheck, it allows you to plan for your financial future as well.
01

Which best describes your level of education? (You will be asked to provide documentation)

• No High School Diploma
• GED
• High School Diploma
• Technical College
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

02

Do you have any customer service training?

• Yes
• No

03

What computer software programs are you proficient in using?

• None
• Microsoft Access
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Publisher
• Microsoft Word
• Other

04

How many years of clerical and/or administrative experience do you have?

• None
• 0 - 1 year
• 1 - 3 years
• 3 - 5 years
• 5 years or more

05

Please list and explain any formal customer service training you have had.
Required Question