ESSENTIAL FUNCTIONSMay perform any or all of the following duties:* Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants* Executes the Company's strategic plan and marketing/operational performance standards* Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls* Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings* Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues* Aids franchisees' in developing and executing a systematic training program and provides restaurant opening assistance* Communicates changes in the Company's specifications and procedures* Attends seminars and completes other training to remain current on industry trends* Participates in company meetings, webinars and conference calls* Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirementsPOSITION QUALIFICATIONS/CORE COMPETENCIES* Must possess approximately six (6) years of any combination of experience and/or education that demonstrates a commanding knowledge of Restaurant Operations* BA/BS Degree preferred* Must have a valid Driver's License and an acceptable DMV report* Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits* Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments* Must have excellent problem resolutions skills and the ability to maintain relationships* Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results* Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive informationWORK ENVIRONMENT* Corporate Office fast paced, high volume of activity and a deadline driven environmentPHYSICAL DEMANDS* Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse* Travels as needed approximately seventy-five (75) %THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.