Responsibilities:* Provide excellent guest service and serve as an information source for all guests* Check guests in and out of the Spa, collect payment and reconcile transactions* File registration cards, create gift cards and re-stock inventory* Run reports as needed to maintain accurate records* Always display a professional appearance and demeanor* Work independently following prescribed standard operating procedures* Perform under pressure and multi-task in a fast-paced environmentRequirements:* Excellent guest service and communication skills* Ability to work independently following prescribed standard operating procedures* Knowledge of basic office programs, but computer skills are not required* Ability to multi-task and perform under pressure* Customer service experience preferred* Flexibility to work weekends and holidays* Professional appearance and demeanor* Part-time position with the possibility of full-time employment* Ability to stand for prolonged periods and lift moderate to heavy objects (up to 50 pounds with assistance)