Job Details

BSA/AML Compliance Manager

Oversees the Governance of the BSA/AML Department by development of policy, standards, procedures, enterprise risk assessments and training. Manages and oversees all committee and executive reporting, agendas, and minutes Advising and communicating with lines of business and subsidiaries on execution of the BSA/AML policy and standards within their respective areas including through the participation in the Business Change and Issue Management process Assists in the coordination, administration and management of the enterprise-wide Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) Compliance program.

Job Duties and Responsibilities

• Partners with representatives in all lines of business and subsidiaries to provide oversight, support and advisory services around matters of BSA/AML compliance. Participates in any LOB or subsidiary strategic project initiatives with BSA/AML impacts to ensure proper governance, training, risk mitigation, reporting, and communications occur. Must ensure ongoing and regular communication and touchpoints with all areas.
• Responsible for managing policy, standards, and procedures for the BSA/AML Department, to ensure timely updates and approval routines are maintained. Connects with Regulatory Change Management to ensure policies and standards maintain compliance with law. Establishes and provides BSA/AML - OFAC training - communications materials for the BSA Department and all required team members at Synovus.
• Oversees team members responsible for BSA/AML Department administrative tasks such as business continuity, third party vendor reviews, and initiating customer closures mandated by BSA Committees.
• Responsible for responses to any external diligence requests and management of internal and external facing websites, certifications and questionnaires as required (Wolsfberg, etc.)
• Assists the Executive Director AML/BSA Compliance and the Board of Directors as needed regarding the requirements of BSA, AML and OFAC laws and regulations. Manages all BSA/AML Committee meetings. Assists with drafting all executive communications and formal responses for audit and examination, as well as maintaining all remediation plans for communication horizontally throughout the organization.
• Designs, documents and implements the BSA/AML/OFAC Annual Risk Assessment and key risk indicators. Defines, updates and implements the annual risk assessment model and documentation for presentation to the Board of Directors, auditors and regulators. Defines and implements key risk indicators to ensure risk is accurately defined and communicated to the Risk Committee of the Board.
• Designs and implements BSA/AML/OFAC strategy. Assists the Executive Director AML/BSA Compliance in the development and implementation of strategic programs to enhance and mature the BSA/AML/OFAC compliance program.
• Reviews and assess BSA/AML/OFAC risk for new products and services. Identifies risk ratings for all new products and services by leveraging industry expertise and engaging with senior BSA leadership for alignment and approval. Defines conditions for new products, services and/or vendors to ensure adequate controls are implemented and aligned with the Bank's risk tolerance.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education

• Bachelor's degree or an equivalent combination of education and experience.

Minimum Experience

• Ten years of financial services compliance experience including building compliance programs within a complex organization; developing executive presentations; and creating formalized documentation for auditors and examiners. Experience leading or managing a team.

Certifications or Licenses:

• Certified Anti-Money Laundering Specialist (CAMS) designation preferred

Required Knowledge, Skills, & Abilities:

• Ability to effectively identify AML/BSA/OFAC risk and determine escalation protocols
• Fully aligned with and well versed in Synovus BSA-AML-OFAC Policy, Compliance goals and strategic objectives
• Extensive banking and AML/BSA compliance knowledge
• Strong understanding of Model Risk management requirements and industry standard expectations
• Ability to analyze and interpret Federal and State Banking Regulations, specifically at the Bank Secrecy Act and Anti-Money Laundering laws
• Strong understanding of regulatory expectations within a complex banking or financial services environment
• Ability to define and manage risk as aligned with risk tolerance set by the Bank
• Excellent judgement and ability to handle issue resolution in a professional and consistent manner
• Strong analytical skills and the ability to develop and lead compliance strategies in the face of an increasingly regulated landscape
• Interpersonal skills, ability to work with various stakeholders and build relationships to find solutions and solve problems
• Strong ethics, values and the ability to influence and impact decision makers
• Management and development of team members, ability to leverage and influence others with no direct reporting line
• Organized with excellent communication skills
• Ability to communicate effectively with every level of management
• Ability to articulate complex issues, methodologies and models effectively
• Proficiency using Microsoft Office software products

Preferred Knowledge, Skills, & Abilities:

• Certified Anti-Money Laundering (CAM) designation preferred