Job Details
Senior Human Resources Manager
2026-05-09 Biotouch Columbus,GASenior Human Resources Manager
Location: Columbus, GA (Onsite)
Reports To: Chief Human Resources Officer (Raleigh, NC)
Classification: Exempt
Job Description
BioTouch is seeking a Senior Human Resources Manager to serve as the on-site HR leader for its Columbus, GA manufacturing and fulfillment operation, while also supporting HR initiatives and consistency across multiple locations. This role is responsible for executing HR support across the site, with a focus on employee relations, onboarding structure, and management of a high-volume hourly and agency workforce.
This individual will partner closely with site leadership and corporate HR to drive a consistent, compliant, and performance-focused work environment. In addition, this role will help ensure alignment of HR practices, processes, and standards across sites in partnership with HR leadership. This role will oversee HR processes at the site level.
Responsibilities
Employee Relations & Leadership Support
- Serve as the primary point of contact for all employee relations matters across the site
- Conduct investigations and support performance management, disciplinary actions, and terminations
- Coach supervisors and managers on employee-related matters and leadership effectiveness
- Ensure consistent application of company policies and procedures
- Partner with HR leadership to promote consistency in employee relations practices across multiple locations
Onboarding & Workforce Planning
- Build and implement structured onboarding programs for full-time and temporary employees
- Establish and manage onboarding cadence (e.g., weekly orientations) to support high-volume hiring
- Partner with operations on workforce planning, including staffing levels, shift alignment, and ramp needs
- Drive consistency in onboarding and training across departments
- Support standardization of onboarding practices across sites in partnership with HR leadership
Agency Workforce Management
- Serve as the primary liaison with staffing agencies supporting the site
- Monitor agency performance including attendance, turnover, and productivity
- Partner with operations to identify and convert high-performing temporary employees
- Ensure agency workforce aligns with operational expectations and production demands
- Provide input and best practices to support agency workforce strategies across locations
HR Operations & Compliance
- Ensure compliance with all federal, state, and local employment laws and company policies
- Support audits and maintain accurate employee documentation
- Partner with HRIS and HR leadership to ensure consistency in HR processes and compliance standards across sites
Site Leadership & Culture
- Act as a trusted HR partner to site leadership team
- Support development of front-line leaders through coaching and day-to-day partnership
- Identify opportunities to improve retention, engagement, and workforce stability
- Help establish structure, accountability, and consistency across the workforce
- Contribute to broader HR initiatives impacting multiple sites, including leadership development and workforce programs
Qualifications
- Bachelor's degree in Human Resources, Business, or related field preferred
- 5–8+ years of progressive HR experience, preferably in manufacturing, distribution, or high-volume environments
- Strong experience supporting hourly workforces and staffing agencies
- Proven ability to manage employee relations in a fast-paced environment
- Working knowledge of employment law and HR compliance requirements
- Strong communication and influencing skills
- Experience with HRIS (ADP experience preferred)
- Experience supporting or influencing HR practices across multiple locations preferred