Job Details

Carmax - 6463 Veterans Parkway - Responsibilities: Provide exceptional customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process; Process paperwork associated with retail/wholesale automobile sales including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork; Process auction sales, dealer registration, and/or appraisal lane purchases including collection of titles, payoffs, proper paperwork and signatures from customers to send documentation to Home Office for funding of drafts; Mentor new Business Office Associates and train other store departments on Business Office process and procedure; Clerical responsibilities including copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems