Job Details

A company is looking for a Bilingual Social Media Agent, Remote.Key ResponsibilitiesProvide exceptional customer service through social media and phone interactions, addressing inquiries and resolving issuesProcess orders, update customer accounts, and maintain accurate records in internal systemsEffectively multitask between handling customer inquiries and navigating multiple systemsRequired QualificationsProficiency in both English and Spanish, with strong written communication skillsMinimum of 1 year of customer service or sales experience, including 6 months in a virtual call centerSales-focused mindset with a proven ability to upsell products and servicesMust possess a GED or High School Diploma and be at least 18 years oldMust reside in Texas and pass a background screening