Job Details

A company is looking for a Customer Service Representative Specialty - Business Banking.Key ResponsibilitiesAssist business customers by fielding 50-60 inbound calls daily, providing first call resolution for inquiries and issuesResolve complex customer service inquiries and document interactions to minimize customer effortMaintain high levels of customer satisfaction and demonstrate commitment to quality serviceRequired Qualifications1+ years of related experience in customer service or product knowledgeNo degree required; a combination of education and experience may be consideredExperience with deposit, lending, and credit card products preferredAbility to manage multiple priorities and provide technical supportCommitment to customer satisfaction and service excellence