Job Details

A company is looking for a Military Coordinator/Payor Success Associate to join their operations team.Key ResponsibilitiesHandle military coordination and referrals, including incoming faxes, Tricare portals, and member engagementProvide Payor Success support by managing high-level contactsand back-office processesIdentify and implement process improvements while collaborating with various teams to address client feedback and issuesRequired QualificationsBachelor's Degree is preferred2+ years of professional experience in Customer ServiceProficiency in Jira, Confluence, Google Workplace, Zendesk, and LookerClient-centric approach to workExperience in a collaborative work environment