Job Details

A company is looking for a 988 Crisis Call Specialist to provide emotional support during mental health crises.Key ResponsibilitiesProvide empathetic crisis intervention via phone, chat, and textConduct suicide risk assessments and support de-escalation effortsCollaborate with cliniciansand develop safety plans for individuals in crisisRequired QualificationsHigh school diploma or GED with four years of behavioral health experience, or equivalent education and experienceAgency Affiliated Counselor (AAC) credential required by the end of the probationary periodAbility to multitask across multiple software platforms in a fast-paced environmentExperience in crisis intervention or suicide prevention preferredKnowledge of the public mental health system in King County is a plus