Job Details

A company is looking for a Health Advocate to assist the Medicare population through inbound and outbound calls.Key ResponsibilitiesConduct inbound and outbound calls to members and providers for healthcare services and screeningsAddress barriers to members' health and provide educational support for health decisionsDocument conversations accurately in the member's health recordRequired QualificationsHigh School Diploma or equivalent G.E.DHigh computer literacy, including troubleshooting skillsProficiency with Windows and web-based applicationsReliable high-speed internet connection and suitable remote workspaceExperience in a call center or healthcare setting is preferred