Job Details

A company is looking for a Bi-lingual Pharmacy Support Call Center Representative (Work from Home).Key ResponsibilitiesProvide initial support for customer requests via telephone, email, fax, or other meansQuickly assess user issues and provide first-level support for problem resolutionDocument resolution information and escalate unresolved issues to the appropriate areaRequired QualificationsHigh School Diploma or equivalentPharmacy Technician experience requiredHIPAA certifiedCall center experience required (3+ years preferred)Bi-lingual (English/Spanish)