Job Details

Remote Customer Service Representative

Join our team as a remote customer service representative! We're searching for friendly, supportive individuals who enjoy connecting with others. If you thrive on great conversations and want a flexible role that fits your lifestyle, this could be the perfect opportunity for you!

What you'll be doing:

• Answering calls from awesome customers and donors
• Logging info accurately
• Helping people feel heard and supported

Requirements:

• High school diploma or GED
• Clear, confident communication skills
• Basic computer know-how
• Flexibility to work at least 15 hours a week

Tech requirements (REQUIRED):

• PC laptop or desktop with 16 GB RAM
• Dual monitors (two-screen setup)
• Windows 11 operating system
• No Apple products Chromebooks and Macs are not compatible
• Hard-wired internet (Wi-Fi is not permitted)
• Noise-cancelling headphones

Location restrictions:

We only contract with agents located in the U.S., excluding the following states: California, Connecticut, Colorado, Illinois, Maryland, Massachusetts, Minnesota, New York, New Jersey, Oregon, Pennsylvania, Vermont, Washington, Wisconsin.

If you reside outside the U.S. or in one of the states listed above, your application will be rejected. Please read carefully before applying.

Benefits:

• Work remotely from the comfort of your home or preferred location
• Competitive compensation
• Extensive training and ongoing professional development opportunities
• Choose your schedule! Take control of your time with a role that adapts to your lifestyle
• No interviews required our application process is fully automated