Job Details

Transportation Support Coordinator (Remote)

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Remote Work Setup

100% Work-From-Home Flexible hours Ideal for people who want to move into dispatching later

Weekly Salary Breakdown

$865/week at entry experience

$1,195/week for experienced support staff Equivalent annual range: $45,000$62,000/year

What You Do

Driver & Dispatch Assistance

• Provide drivers with updated instructions, addresses, and appointment times
• Track ETAs, delays, breakdowns, and HOS considerations
• Help drivers resolve road issues quickly and professionally

Load Coordination

• Confirm pickup and delivery appointments
• Track loads and provide real-time updates to brokers/shippers
• Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)

Time Management

• Estimate realistic load/unload times
• Prevent overscheduling and tight back-to-back appointment windows

Documentation

• Upload all paperwork into the TMS
• Track detention, layover, and TONU opportunities
• Keep clean, accurate load notes

Customer & Broker Communication

• Send check calls and status updates
• Notify brokers of changes or delays
• Maintain positive, professional relationships with shippers/brokers

Skills Needed

• Clear communication
• Attention to detail
• Ability to multitask under pressure
• Strong organizational skills
• Basic familiarity with load boards / TMS (training available)

Why This Role Is Perfect for Future Dispatchers

This job teaches the exact skills used by: Freight Dispatchers Load Planners Broker Agents Fleet Managers

You learn how to:

• Communicate with drivers
• Manage freight
• Work with brokers
• Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.