Job Details

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Position Title: Senior Project Manager
Overview
We are seeking a highly capable Order‑to‑Cash (O2C) Project Manager to lead cross‑functional business and technology initiatives focused on payments, billing, customer workflows, and ERP transformation. This role requires someone who can navigate both technical and business landscapes, partner closely with IT and functional leadership, and bring clarity and structure to complex environments.
This is not a platform SME role—it's for a strong, proactive project leader who thrives in controlled chaos, stays calm, and helps teams make clear, timely decisions.
Key Responsibilities

• Lead medium-to-large Order‑to‑Cash projects, ensuring alignment across business, operations, and IT.
• Manage projects involving:
  • School management systems with family payments workflows
    (experience in multi‑site retail, customer subscriptions, or tuition/payment systems is helpful)
  • Oracle ERP and HCM systems, including transitions, upgrades, or full implementations.
• Guide stakeholders through ERP or business system transformations from both technical and business process perspectives.
• Drive decision-making by helping leaders stay organized, prepared, and focused on priorities.
• Facilitate communication between functional teams, IT, vendors, and leadership.
• Establish credibility, trust, and confidence with senior leaders across IT and business units.
• Maintain project governance, reporting, risk tracking, and stakeholder alignment.
• Ensure project milestones, scope, expectations, and timelines are clearly understood and executed.
• Support cross‑functional teams through ambiguous roadblocks and evolving requirements.
• If remote, travel once per month for key onsite leadership and project sessions.

Required Qualifications

• Demonstrated experience managing Order‑to‑Cash or similar financial/transactional process projects.
• Experience working with:
  • School management, retail management, or subscription-based systems
  • Multi‑site or distributed operational environments
• Strong background in ERP transition or implementation, ideally with Oracle ERP/HCM.
• Ability to interface effectively with technical teams while also understanding business workflows.
• Exceptional organizational and communication skills; able to bring order, structure, and clarity to complex work.
• Proven ability to remain steady, composed, and effective in fast‑moving or ambiguous situations.

Preferred/“Nice to Have”

• Experience with payment systems, tuition or fee‑based billing, or customer subscription workflows.
• Familiarity with K-12, education environments, or similar operational models.
• Previous work partnering closely with leadership to support strategic decision-making.

Who Thrives in This Role

• A project manager who enjoys structured complexity, not panic.
• Someone who is not a platform expert but is excellent at:
  • Orchestrating diverse stakeholders
  • Managing dependencies
  • Driving forward momentum
• A relationship‑builder who can quickly earn trust and confidence.
• Someone calm, organized, assertive, and comfortable working through evolving requirements. xywuqvp
  

Remote working/work at home options are available for this role.