Job Details

Together we are powering the future of Higher Education

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.

Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.

Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

Ellucian is seeking a highly skilled Proposal Solutions Manager focused on selling Ellucian Student to join the Global Proposals team, serving as a functional authority across our integrated SIS, ERP, CRM, and platform ecosystem - with deep expertise in student first solutions.

In this role, you will respond to complex, detailed SIS and platform RFx requirements by translating institutional needs into clear, accurate, and strategically positioned solution responses. You will analyze RFPs, determine solution fit, and craft high-quality functional content that demonstrates how Ellucian's solutions work together across the student lifecycle and enterprise operations.

As an individual contributor in the Sales Operations & Strategy organization, this role is key to supporting continued revenue growth through providing up-to-date functional, technical and strategic content for RFx responses, as well as supporting partner responses. You will collaborate closely with Product, Sales, Solutions Consulting, Services, Cloud, Compliance, and Sales Enablement to ensure proposals are compliant, competitive, and aligned with current product capabilities and roadmap direction. This role supports North America and reports to the Senior Manager, Proposal Solutions.

Where you will make an impact:

• Support the successful development of compliant, competitive, relevant, accurate modern content for Ellucian. Student Signature and Essentials packages.
• Analyze RFxs, questionnaires and other bid documents for requirements and help determine SIS and platform solution fit for Ellucian Student Signature and Essentials.
• Identify red flags and issues in RFP requirements based on Ellucian's portfolio of products, partners and services.
• Influence the quality of the proposal during reviews and final delivery by customizing materials for the greatest impact and performing rigorous quality assurance checks on draft and final documents.
• Engage in consistent release training and partner with Product on solution updates and new product launch information to infuse that information into to the content library and RFxs.
• Participate in RFx retrospectives and provide guidance on actions to improve process efficiency.

• Deep knowledge of Higher Education business processes, SIS, ERP, and CRM capabilities, as well as SaaS/cloud architecture.
• Experience using AI tools to research, drive efficiency and enhance writing.
• Strong, Prompt writing, Box, Ombud (or other proposal automation tool), ChatGPT, Perplexity skills.
• Deep writing, editing and oral communications skills required.
• Ability to solution, research, strategically solve complex problems and work independently.
• A logical approach, with the ability to organize and structure information, extract relevant information and the confidence to ask questions to clarify.
• Ability to collaborate well and work across teams to achieve a common goal.
• Prior experience with Ellucian products is a plus.

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
  • Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy- caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities