Job Details

Requisition Details

GENERAL REQUISITION INFORMATION

EEO Statement:

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location
Omaha, NE

Requisition Number:
Staff_14240

Department
Pathology, Microbiology & Immunology 50000521

Business Unit
College of Medicine

Reg-Temp
Full-Time Regular

Work Schedule
Monday-Friday 10:00PM-6:30AM; with rotating weekends & holidays

Remote/Telecommuting
No remote/telecommuting opportunity

Position Summary

Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services (RPS). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail. Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory (NPHL).

Position Details

Additional Information

Posting Category
Healthcare

Working Title
Medical Lab Client Service Representative

Job Title
Health Care Associate (Para)

Salary Grade
HC12H

Appointment Type
C2 - REG OFF/SERV HRLY

Salary Range
$17.404 - $26.106/hourly

Job Requisition Begin Date
12/16/2025

Application Review Date
12/26/2025

Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required and Preferred Qualifications

Required Education:
High School education or equivalent

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

(Will consider two years post high school education/related experience)

Required Experience
2 years

If any experience is required, please specify what kind of experience:

Clinical experience in a healthcare environment

(Will consider two years post high school education/related experience)

Required License
No

If yes, what is the required licensure/certification?

Required Computer Applications:
Microsoft Word, Microsoft Outlook

Required Other Computer Applications:

Required Additional Knowledge, Skills and Abilities:

Skilled in customer service.
Experience in customer service in healthcare environment.
Knowledge of medical terminology.

Preferred Education:
Associate's degree

If any degree/training is preferred, please specify the type:

Healthcare or Biological Sciences.

Preferred Experience:

Four or more years experience in clinical laboratory experience in a healthcare environment.

Proficient in collecting urine drug screen collections, alcohol testing, paternity collections.

Preferred License:
No

If yes, what is the preferred licensure/certification?:

Preferred Computer Applications:
Microsoft Excel, Microsoft PowerPoint

Preferred Other Computer Applications:
Sunquest, CoPath, Epic, patient record software, ATLAS

Preferred Additional Knowledge, Skills and Abilities:

Ability in PC/data entry.
Ability to type 50 words per minute

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