Job Details

Who We Are

Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Our proprietary platform, Telemed IQ, enables life-saving patient care and empowers healthcare organizations to build and scale telemedicine programs across virtually any clinical specialty.

We deliver industry-leading solutions that improve clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval-and to have maintained that accreditation every year since inception.

We love what we do. To learn more about our vision, mission, and values, visit accesstelecare.com.

The Opportunity

We are looking for a detail-oriented and dynamic Clinical Provider Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line's performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.

What You'll Do

Provider Onboarding Support

• Manage the end-to-end provider onboarding process, including:
  • Conducting welcome calls
  • Setting providers up in internal systems
  • Coordinating with credentialing, licensing, and training teams
  • Serving as the primary point of contact throughout onboarding
• Continuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to service

Provider Off boarding Support

• Manage the complete provider off boarding process in coordination with internal teams

Day-to-Day Provider Support

• Support active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)
• Perform other duties as assigned

What You'll Bring

• Bachelor's or Associates degree
• 2+ years of experience in healthcare
• Strong computer skills, including proficiency with Microsoft Office
• Excellent communication and interpersonal skills
• Highly detail-oriented with strong organizational and time-management abilities
• Ability to work independently while collaborating effectively as part of a team
• Ability to thrive in a fast-paced, high-growth, 100% remote environment
• Ability to remain in a stationary position approximately 50% of the time

Why Join Access TeleCare?

• 100% remote role with national impact and executive visibility
• Comprehensive benefits: health, dental, vision, life insurance, and 401(k)
• Flexible vacation and wellness days-we value outcomes and balance
• A culture of ownership, transparency, and results-where the best ideas rise

Access TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.