Job Details

Food Service Customer Specialist

  2026-03-05     KFC     Pine Mountain,GA  
Description:

As a vital member of our restaurant team, you will be the friendly face that our customers encounter, whether they walk in or drive through. Your warm demeanor offers you the chance to brighten someone's day, making their visit memorable. Each customer is important, and your dedication to service ensures that you provide the same level of care as you would for your own family and friends. By consistently delivering delicious, fresh food and maintaining a clean environment, you play a crucial role in providing an exceptional dining experience.

Key Responsibilities (What You Will Do)

  • Problem Solver: Tackle challenges independently and with confidence.
  • Training and Development: Engage in our comprehensive training program to master your responsibilities.
  • Team Player: Foster a collaborative environment, assisting your teammates whenever needed.
  • Respectful Interactions: Treat every individual with respect and fairness, acknowledging the efforts of your peers.
  • Positive Attitude: Maintain high energy and a positive vibe throughout your shift.

Customer Focused:

  • Demonstrate a passion for customer satisfaction, following our service standards and engaging with customers effectively.
  • Greet every customer with a warm smile and inviting demeanor.
  • Strive to go above and beyond to ensure delightful customer experiences.
  • Encourage additional purchases through effective suggestive selling techniques.
  • Stay informed about restaurant goals and work diligently to meet them.
  • Adhere to food safety procedures and communicate any concerns to management.

Leadership Potential:

  • Focus on excelling in your current role as a foundation for future opportunities.

Additional Requirements:

  • Punctuality is key – be on time for your shifts.
  • Flexible scheduling is a must.
  • Familiarity with operating restaurant equipment such as fryers and ovens is preferred.
  • Ability to lift up to 25 lbs and carry items for up to 30 feet.
  • Capable of pushing or pulling up to 90 lbs over 30 feet.
  • Able to stand and walk for the majority of your shift.
  • Follow cash handling safety procedures closely.
  • Comply with safety standards established by the company and local regulations.
  • Understand and adhere to company policies and procedures.


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