A company is looking for a Supervisor - Remote.Key ResponsibilitiesLead and manage the Benefit Configuration team, ensuring task prioritization and performance expectations are metMonitor team workload and quality metrics to ensure compliance with service levels and manage staff schedulingProvide first-tier support for escalated client issues and participate in project leadership and auditsRequired QualificationsBachelor's degree in business, healthcare, or related field, or equivalent education/experience; HS diploma or GED required3 years of experience in operations management, pharmacy benefit management, healthcare, or related fieldsMust be eligible to work in the United States without the need for visa or residency sponsorship