Job Details

A company is looking for a Program Manager, Community Support.Key Responsibilities:Build and maintain a comprehensive understanding of the program within broader company initiativesDrive project vision and purpose, collaborating effectively with cross-functional teamsManage cross-functional meetings, driving action plans and delivering resultsRequired Qualifications:Experience in customer service across various platforms, including contact center operationsProven track record in managing and executing complex, cross-functional projectsExceptional collaboration and influencing skills, comfortable working in a global environmentExperience in contact center or customer service environments, preferably with a technology use-case orientation