Job Details

A company is looking for a Facilities Coordinator to manage relationships with medical facilities and ensure effective communication and issue resolution.Key ResponsibilitiesEngage and onboard facility staff, maintaining accurate contact details and outreach cadencesServe as a primary contact for facility needs, resolving scheduling and policy questions efficientlyUtilize data to track engagement, monitor trends, and report on key performance indicatorsRequired QualificationsHigh school diploma or equivalent1+ year in customer service, provider relations, patient access, call center, or healthcare coordinationComfortable learning and using operational technical systems, dashboards, and spreadsheetsOrganized and able to follow structured workflows while managing time pressureExperience with provider offices, care coordinators, or case managers is preferred