Job Details

A company is looking for a Global Billing Operations (Collections) Manager.Key ResponsibilitiesOwn the end-to-end collections process, ensuring timely resolution of past-due balancesAnalyze AR aging and payment trends to improve cash flow and resolve billing disputesLead continuous improvement initiatives in collections processes through automation and system enhancementsRequired Qualifications5+ years of experience in B2B collections or accounts receivable rolesStrong understanding of AR processes and billing systemsExperience supporting SaaS businesses and managing collections for cloud marketplacesProven ability to manage complex customer relationships and financial conversationsExperience with ERP and AR systems, preferably NetSuite and Zendesk