Job Details

A company is looking for a Director of IT to lead its internal technology ecosystem and drive automation initiatives.Key ResponsibilitiesBuild and develop a high-performing IT team in a remote-first cultureCreate and execute strategies for internal automation to reduce manual tasksManage the service desk environment and implement project intake processesRequired QualificationsProven experience in building complex workflows in Okta Workflows or similar platforms5+ years of leadership experience in IT Service Desk or Service Delivery teamsExpert-level knowledge of Okta, Google Workspace, Slack, Jamf, and ZendeskStrong understanding of RBAC methodologies and experience with enterprise security auditsAbility to translate technical challenges into business risks and timelines