Job Details

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions-including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Lead Engineer - Storage Administration

Location: Remote (work from home), with strong preference for candidates within 50 miles of our data centers in Cincinnati, OH; Indianapolis, IN; or Chicago, IL.

Job Purpose

This is a senior-level hands-on storage engineering role responsible for the implementation, operations, optimization, and lifecycle management of enterprise storage environments. The role serves as the technical lead and escalation point for complex customer issues while also contributing to solution design and architecture where required. The Lead Engineer ensures storage platforms are stable, performant, secure, and scalable while supporting customer projects, migrations, upgrades, and operational continuity across multiple environments.

Essential Functions

• Serve as a senior technical resource and escalation point for Storage Engineers I-II across delivery projects
• Perform advanced troubleshooting, root-cause analysis, and performance tuning across multi-vendor storage platforms
• Develop and review high-quality architecture diagrams and detailed design documents
• Lead and execute storage provisioning, migrations, upgrades, etc.
• Oversee and execute integration, performance, scalability, and failover testing for enterprise systems
• Provide technical leadership and guidance during customer meetings, project planning sessions, and solution design workshops
• Ensure successful deployment, knowledge transfer, and operational handoff for complex solutions
• Create and maintain logical and physical storage designs to support new implementations and expansions
• Participate in a 24 x & On Call rotation

Experience Requirements

• 8-10+ years of experience in storage engineering, systems engineering, or infrastructure architecture roles
• Proven experience architecting and deploying, maintaining enterprise-class storage, compute, and virtualization solutions
• Strong customer-facing experience in delivery, consulting, or presales engineering environments.
• Demonstrated experience leading technical projects or mentoring junior engineers
• Prior involvement in multi-site, hybrid-cloud, or large-scale enterprise infrastructures preferred

Education

• Associate's or Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; or equivalent experience
• Certifications are preferred (e.g., NetApp NCIE, Dell EMC Proven Professional, Pure Storage Specialist)

Technical Skills & Senior-Level Competencies

Enterprise Storage Technologies

Advanced-level experience designing and optimizing multiple enterprise platforms:

• Dell EMC: VNX, Unity, XtremIO, X2, VSA, Vblock, PowerMax, Isilon
• Hitachi: HCP Cloud Scale, VSP One Block, e590
• NetApp: FAS, AFF, SolidFire, HCI (cluster architecture, replication, data protection)
• HPE: Nimble Storage (multi-site, replication, performance tuning), 3Par, Alletra
• Strong understanding of Cisco MDS and Brocade Fiber switching architectures for storage environments
• Pure Storage: FlashArray, FlashBlade (architecture, capacity planning, snapshot/replication design)

Virtualization & Compute (Helpful but not required)

• Experience in VMware technologies: vCenter, vSphere, NSX, SRM, vSAN, Horizon, vRealize Automation/Operations (architecture, multi-site design, upgrades).
• Experience in Cisco UCS architecture, Fabric Interconnect configuration, service profiles, and multi-domain

Special Knowledge, Skills & Abilities

• Proven ability to lead complex technical projects and mentor junior team members.
• Excellent analytical and diagnostic skills for large-scale enterprise environments.
• Strong documentation and architecture diagramming abilities (Visio, etc).
• Exceptional communication and customer-facing consulting skills.
• Ability to balance technical depth with project delivery requirements.
• Capability to function independently with minimal guidance in a dynamic, project-based environment.

#LI-Remote #LI-PK1 #LI-USA #LI-OH #LI-IN #LI-IL

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.