Job Details

Compass Corporate

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Responsibilities:

• Answer a high volume of incoming calls according to established procedures and performance standards.
• Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
• Ability to understand and follow documented departmental processes.
• Ability to understand questions/issues presented by the field managers; direct field managers to Helix; escalate information to others.
• Follow established payroll guidelines.
• Ability to learn and understand Compass Payroll applications (SAP, MySTAFF, MyRequests, Helix, and other applications as assigned) to adequately support the workload.
• Process and respond to emails according to standard procedures.
• Process off-cycle checks according to standard procedures.
• Perform other team-specific tasks as assigned.

Qualifications:

• Bachelor's degree preferred
• Effective oral and written communication skills
• Payroll processing knowledge preferred
• SAP experience preferred

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Associates at Corporate are offered many fantastic benefits. Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Retirement Plan, Paid Time Off, Paid Parental Leave, Holiday Time Off (varies by site/state), Personal Leave, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.