Job Details

Head of IT Operations - Hybrid East Los Angeles

Are you ready to build and scale IT Operations for a high ? growth, highly regulated financial institution? A rapidly expanding global bank, is creating this new leadership role as the Head of IT Operations to strengthen operational resilience, modernize service delivery, and support its growth.
This is a highly visible position partnering daily with senior technology leadership and guiding multiple technical teams. Apply today!

Who you are:

• 10+ years of IT experience with leadership in IT Operations with a strong background in production operations, Incident/problem management, disaster recovery, and business continuity.
• Experience in modernizing IT operations within banking, financial services, or other highly regulated industries, including regulatory expectations (FFIEC, FRB, OCC)
• Strong communication, executive ? level presentation skills, and the ability to operate with confidence interacting with C ? suite leaders.
• Experience managing hybrid cloud/on ? prem enterprise environments and leading vendors and teams with technical depth.
• Must be authorized to work in the U.S. without sponsorship.

What you'll do:

• Own operational resilience programs, including DR testing, BCP coordination, reducing single points of failure, and improving MTTD/MTTR.
• Mature ITSM practices and improve operational KPIs (availability, uptime, incident trends, change success, ticket aging).
• Oversee application and infrastructure support across compute, storage, network, end ? user, and cloud platforms.
• Lead vendor and global delivery management, strengthening SLAs, accountability, and internal capability building.
• Drive automation, observability improvements, and modernization in partnership with Engineering and Architecture.

Why work here:

• Work with a team of high-caliber individuals driving technology improvements in a dynamic environment
• Impactful Role : Executive-level visibility in a position that plays a critical role in improving and scaling infrastructure for an established and growing financial institution

• Opportunity to modernize operations at scale within a highly regulated enterprise.

• Become part of a growing and stable organization with a multicultural environment with a focus on leveraging the unique skills of each employee and providing opportunity for long-term career growth

What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and education.

The expected base salary range for this role is $200,000 to $300,000 per year. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

What's next?
Please email your resume to ...@provenrecruiting.com if you're an experienced Head of IT Operations looking to continue growing your career within a stable and dynamic organization.

Note: We actively support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today!

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