Job Details

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

PetPlace, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.

DevOps Manager / Technical Lead (Azure)

About the Role
We're looking for a hybrid DevOps Manager / Technical Lead to guide our growing infrastructure and engineering operations. This role leans heavily toward technical leadership-remaining hands-on with architecture, automation, and cloud operations-while also mentoring and managing a small team. You'll drive best practices, champion reliability, and help scale our systems in Microsoft Azure.

What You'll Do

• Lead & Manage: Provide technical leadership and mentorship to DevOps engineers, while balancing people management responsibilities.
• Hands-On Contribution: Remain actively involved in designing, implementing, and troubleshooting Azure infrastructure and automation.
• Cloud Architecture: Architect scalable, secure, and cost-efficient solutions in Azure (networking, compute, storage, databases, monitoring).
• Automation & Tooling: Build CI/CD pipelines, infrastructure as code (Terraform, Bicep, or ARM), and automation frameworks.
• Reliability & Performance: Drive observability, incident response, monitoring, and SRE practices to ensure system resilience.
• Collaboration: Partner closely with software engineering teams to improve deployment workflows, release processes, and system reliability.
• Strategy: Define DevOps best practices and roadmap, helping align technical investments with business goals.

What We're Looking For

• Proven experience as a DevOps Lead, Tech Lead, or Manager, ideally in a fast-paced engineering environment.
• Strong hands-on expertise in Azure cloud services (AKS, App Services, Azure Functions, VNets, AAD, etc.).
• Deep experience with CI/CD pipelines (Azure DevOps, GitHub Actions, or similar).
• Proficiency in Infrastructure as Code (Terraform, Bicep, or ARM templates).
• Knowledge of containers & orchestration (Docker, Kubernetes).
• Familiarity with monitoring, logging, and observability tools (Azure Monitor, Prometheus, Grafana, ELK/EFK).
• Strong scripting skills (PowerShell, Bash, or Python).
• Experience balancing people management and technical leadership-mentoring engineers, running standups, performance feedback.
• Excellent communication skills and the ability to collaborate across product, engineering, and operations teams.
• 7 years relvant experience to include leadership
• Bachelors degree or equivalent work experience, OR Associates degree in a technical field, OR certification in relevant focus area.

Nice to Have

• Exposure to security, compliance, and governance in Azure (identity, policies, RBAC).
• Background in SRE practices (SLAs, SLIs, SLOs).
• Prior experience in scaling teams or hiring engineers.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)