Job Details

Overview: Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation. Develops training programs and implements training modules for Senior and Junior Watch officers and data analysts. Identifies and administers formal and ad hoc training sessions, exercise, and evaluations. Background: The Federal Protective Service (FPS) operates a 24x7x365 national operations center, known as the Federal Protective Service Operations Center (FPSOC) or "The Watch," which serves as the central hub for situational awareness, information coordination, and operational reporting across FPS. FPS relies on contractor support to assist with watch desk operations, incident monitoring, information synthesis, and briefing production, ensuring timely, accurate information sharing in support of operational and leadership decision-making. Contractor personnel also support virtual Emergency Operations Center (vEOC) activities, Incident Management Team (IMT) deployments, and the maintenance of a Common Operating Picture (COP) to enable coordinated response across FPS and partner organizations. Responsibilities: Responsible for the quality of deliverables provided and performance of contract watch standers. Manages watch functions, processes, and information flow. Maintains situational awareness of Department of Homeland Security (DHS) related events, incidents, and threats. Prioritizes tasks and efforts and coordinates information gathering and reporting with other Federal Protective Service (FPS) Elements. Conducts training for all watch personnel and shifts to ensure compliance with production and watch activity guidelines. Assures and controls production and service quality as related to communications, information transmission, and data/information presentation. All duties performed under this position are done so independently. Qualifications: 12 years of experience in operation centers, emergency management, dispatch, first responder (law enforcement/fire/rescue) or related work with 8 of the 12 years in Management. Security Clearance: Candidates must possess an active Secret security clearance. Clearance processing and entry on duty are subject to government approval, and candidates will not be permitted to begin work until all required security requirements are met. Education: Educational Requirements : Minimum requirement of a BA/BS. Work Hours Coverage is required 8 hours per day, Monday through Friday, excluding federal holidays. Core hours are 8:00 a.m. to 4:00 p.m. The Contracting Officer's Representative (COR) may adjust start and end times based on mission requirements. Work Location FPS Headquarters: 6315 Bren Mar Drive, Alexandria, VA 22312 Additional Duty Locations May Include: Temporary and COOP emergency relocation sites, including the Contractor's own facility, during designated COOP events Designated IMT deployment sites across all U.S. states and territories Authorized training locations, as approved by the Contracting Officer Telework Telework may be authorized on a situational basis by the COR, with concurrence from the FPS Manager, when deemed to be in the best interest of the government. Personnel approved for telework must maintain an approved telework plan in accordance with DHS/FPS policy. Certification(s): A current PMP certification issued by the Project Management Institute (PMI) is required for this role. Benefits and EEO: At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families: Medical/Dental/Vision Coverage Matching 401(k) Plan Continuing Education Assistance Paid Time Off This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles. Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status. Proposal Notice: This position is contingent upon contract award. Candidates applying to this role should be aware that it is part of a proposal effort, and selection timelines may be longer than typical hiring processes.aa415a4b-8b21-40fc-a65c-70d2b25ca29a