Job Details

Sales Leadership. Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs and other store performance goals. Ensure team is completing as assigned. Teach / train team to deliver customer experience. Can articulate and communicate our vision, values, and priorities with our teams. Accountable for financial reporting and operational metrics standards for their location. Regularly monitor customer service and selling models within their store to ensure all staff interact with customers in a professional and timely manner; resolve all customer complaints. Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email. Customer Excellence. Build relationships and drive ongoing customer satisfaction, review customer ratings and action as needed. Focus on the customer experience, brand, and loyalty awareness by building relationships th...Store Manager, Manager, Customer Experience, Staffing, Sales Leader, Operations, Retail