RESPONSIBLE FOR: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.
MINIMUM EDUCATION REQUIRED: High School graduate or GED equivalent.
MINIMUM EXPERIENCE REQUIRED: One (1) year exp in one of the following: 1. Healthcare Revenue Cycle 2. Clinical role 3. Related clerical accounting/finance/retail.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.
ADDITIONAL QUALIFICATIONS: Three (3) years of healthcare Revenue Cycle experience preferred. Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative preferred. Prior Epic experience preferred.