Job Details

Summary

Provide leadership with strategic thinking and exemplify excellent customer service. Ensure annual divisional initiatives aligned with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO of Augusta's procedures and processes. Hire, train, and manage a team of office personnel while monitoring compliance and risk management. Communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

Primary Roles And Responsibilities

• Cash Management

• Maintain accurate records in QuickBooks


• Create financial reports and perform analysis


• Monitor and maintain inventory, fixed assets, and business resume


• Maintain tax, insurance, and compliance requirements


• Maintain vendors, resources, and subcontractors


• Complete accounts payable activities


• Complete accounts receivable activities


• Maintain petty cash fund


• Prepare and maintain cash management reports

• A minimum two years of business experience


• Working knowledge of current business software technologies


• Superb customer service, administrative, and verbal and written communication skills


• 3+ year(s) of experience with QuickBooks Pro (most recent versions)


• MUST HAVE 2+ years of experience with collection activities


• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times


• Polite, confident, and excellent customer service skills, including listening and questioning skills


• Excellent organizational skills and strong attention to detail


• Very self-motivated and goal-oriented


• Ability to multi-task


• Capability to work in a fast-paced, team-oriented office environment


• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)


• Ability to learn new software, including Xactimate and proprietary software


• Experience in the commercial cleaning and restoration or insurance industry is desired


• Ability to successfully complete a background check subject to applicable law

Formal Education/Training

• High school diploma/GED


• Associate degree in accounting preferred or strong professional background of 2-3 years bookkeeping experience

Physical And Work Environment Requirements

This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Normal Working Hours, Additional Working Hours And Travel Requirements

This is a full-time position working 8:00 a.m.5:00 p.m., Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Facilities Services

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