Job Details

As a Fraud Representative on our Fraud Transaction Monitoring Team, you will review potential fraudulent accounts for the prevention and detection of possible Transaction Fraud and will take appropriate action based on transaction characteristics. Experience is gained through training, following established procedures and guidelines and research utilizing multiple systems and tools. Responsible for moderately complex research and analysis of account activity to assess levels of risk and fraud type. Takes appropriate action to verify legitimate usage. Provides review and analysis of risky or exception conditions. Is responsible for developing and maintaining strategies to detect fraud internal & external (in the field supporting current events/investigations). Responsible for identifying fraud trends and opportunities for improvement, perform data mining and analysis to develop and improve fraud strategies, and measure and control existing strategies. Needs to build adequate controls an...Fraud, Representative, Senior Analyst, Customer Experience, Retail, Transaction