Job Details

Shift Leader

To operate the restaurant in the absence of the Senior/General Manager. Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.

Job Functions

• Supervise shifts and maintain the company standards for quality, service, and cleanliness.
• Train and develop crew under the direction of management.
• Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.
• Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
• Manage labor cost to meet company standard.
• Control inventory to meeting company standard.
• Maintain reports and records based on company standards and in compliance with state and federal regulations.
• Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
• Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.
• Ensure personal appearance meets company standard and displays professionalism at all times.
• Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.