Job Details

Technical Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services. Fulfills the role of consultant/strategic professional; displays the ability to solve high end product and repetitive problems/issues. Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations. Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations. Customer Services Understands and promotes Ricoh's support functions and offerings, anticipates and manages customer needs across area levels. Responsible for managing own ...Field Specialist, Specialist, Field, Manufacturing, Business Services, Application, Skills