Job Details

Staff Management and Development. Hire, train, supervise, coach, mentor and manage a multi-disciplinary team of 15 Ensure the center is a Great Place to Work and our teams are engaged and thriving; build a culture of engagement and demonstrate the Values and Service Behaviors at all times. Clinic Operations. Ensure clinic operations are running smoothly and safely on a daily basis, including ensuring there is adequate staffing each day, arranging coverage for any call-offs or scheduled PTO and ensuring that all Standard Operating Procedures are followed. Ensure that we are providing an Unmatched Patient Experience and provide service recovery as needed. Drive results for patients in Oak Street Health's care model by ensuring that standard meetings, huddles and best practices for preventive care are being followed. Support the clinical and service team in achieving a variety of patient experience, clinical outcomes and team member experience metrics. Lead the implementation of in-clinic...Practice, Leadership, Clinical, Operations, Medical Director, Retail, Healthcare, Patient