Job Details

GENERAL MANAGER – Altitude Lawrenceville

  2025-07-08     Altitude Trampoline Park     all cities,GA  
Description:

INTRODUCTION

The General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville. Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management. A successful General Manager at Altitude Lawrenceville will:

  • Believe hard work should be fun
  • Radiate an infectious energy felt by everyone entering the park
  • Exude maturity with an exceptional ability to work with parents
  • Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
  • Demonstrate the ability to navigate a P&L and work to optimize profits and margins
  • Devise new and interesting means to market the park and drive traffic
  • Strive to be a pillar in the community who believes in "paying it forward"
  • Oversee park maintenance with an obsession for cleanliness

PRIMARY JOB RESPONSIBILITIES

Leader of the Staff:

  • Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunities
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
  • Sets the tone for the staff operations through staff meetings and events

Park Financial Performance:

  • Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress
  • Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

Customer Experience and Atmosphere:

  • Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed

ADDITIONAL RESPONSIBILITIES

  • Cash Management and budgeting
  • Payroll/Schedule
  • Marketing
  • Maintenance
  • Provides or performs other services as needed or required by Corporate and/or Owners

CONTROLS OVER WORK

Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.


SKILLS AND KNOWLEDGE

  • Bachelor's Degree
  • Minimum of 2-4 years of management experience
  • Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
  • Ability to handle multiple assignments on a timely basis with a high degree of accuracy
  • General understanding of HR policies
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