Job Details

This Dispute Coordinator position is on the Quality Assurance team and will be responsible for testing internal dispute cases for all reloadable programs across different platforms within InComm Payments. We are looking for a candidate that possesses strong analytical skills, and the ability to work with strict deadlines while maintaining a close attention to detail. Responsibilities Responsible for Bank Regulatory testing of consumer dispute cases to ensure all federal guidelines are being followed per the FDIC, CFPB and FCAC. Ability to maintain a performance standard of quality testing set forth by management on a daily basis. Collect and compile statistical monthly quality data for reporting requirements to issuing banks. Monitoring and understanding of all consumer protection laws and regulations. Collaborate with partners to ensure all business practices and procedures are being updated according to any changes in government regulations. Work closely with other departments to imp...Coordinator, Dispute