Job Details
Service Management IT Analyst (contract) - 100% REMOTE
2025-05-07 Jobot all cities,AK
Description:
Great opportunity to get in the door with a well-known & well-established intellectual powerhouse!
Flat organization, so not a lot of bureaucracy & ability to get a lot done!
Job Details
The Service Management IT Analyst will launch a service management practice this fiscal year, with several key steps involved.
First will be the development of a service catalog, ensuring that key staff-facing services are accurately listed and reviewed for completeness.
Next, in collaboration with information services teams will help ensure a smooth rollout of the first phase of the catalog. The catalog will also be aligned with current change management and incident management practices.
Lastly, the position will work with the knowledge management team to improve documentation for some core services. This initiative involves teamwork across several departments to ensure successful implementation and integration.
Must have:
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Looking for an Service Management IT Analyst with well-known and well-established non-profit research organization!
This Jobot Consulting Job is hosted by: Katherine Krull
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $65 - $75 per hour
A bit about us:
Non-profit 'Think Tank' research organization that develops solutions to public policy challenges to help make communities throughout the world safer and more secure, healthier and more prosperous
Job Title: Service Management IT Analyst
Contract Length: From now until 9/26/2025
Job Location: 100% REMOTE
Work Schedule: M-F, 40 hrs/week
Pay Rate: $65-$75/hr.
Must have:
- Currently, working as an Analyst
- 5+ yrs of experience in an enterprise/corporate IT environment
- 2+ yrs of experience working in service management
- Experience with ITSM, ITIL
- Associates degree
- Jira, Confluence and SharePoint (ideally not predominantly with ServiceNow)
- Bachelors degree
- Data analysis experience in MS Excel
- Power Automate
- Scripting in Powershell &/or Python
- Experience in Problem Management
Great opportunity to get in the door with a well-known & well-established intellectual powerhouse!
Flat organization, so not a lot of bureaucracy & ability to get a lot done!
Job Details
The Service Management IT Analyst will launch a service management practice this fiscal year, with several key steps involved.
First will be the development of a service catalog, ensuring that key staff-facing services are accurately listed and reviewed for completeness.
Next, in collaboration with information services teams will help ensure a smooth rollout of the first phase of the catalog. The catalog will also be aligned with current change management and incident management practices.
Lastly, the position will work with the knowledge management team to improve documentation for some core services. This initiative involves teamwork across several departments to ensure successful implementation and integration.
Must have:
- Currently, working as an Analyst
- 5+ yrs of experience in an enterprise/corporate IT environment
- 2+ yrs of experience working in service management
- Experience with ITSM, ITIL
- Associates degree
- Jira, Confluence and SharePoint (ideally not predominantly with ServiceNow)
- Bachelors degree
- Data analysis experience in MS Excel
- Power Automate
- Scripting in Powershell &/or Python
- Experience in Problem Management
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.