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Position Summary

This position is responsible for supporting the Projects team by coordinating new residential construction projects. The Projects Office Associate plays a key role in the workflow by receiving approved estimates from external customers and entering essential information, such as lot number, neighborhood, and other qualifying data—into internal systems to create new jobs.

Essential Duties And Responsibilities

The essential functions include, but are not limited to, the following:

• Receive information on jobs won by Southern Exteriors via internal and external software portals.
• Merge information on data points such as Neighborhood, Lot Number, House Plan Design, Elevation, etc… to create a new “Project.”
• Communicate and coordinate with other internal team members to ensure readiness throughout the construction process.
• Communicate and coordinate with Field Management team to ensure project readiness in the field.
• Research, troubleshoot, and remedy issues or errors as needed.
• Update relevant statuses in the database.
• Respond to sales team inquiries via email and phone.
• Perform other administrative duties as assigned.
• Other duties as assigned.

Job Title

Office Associate - Projects

Reports To

Operations Control Manager

Location

Jackson, GA

Position Summary

This position is responsible for supporting the Projects team by coordinating new residential construction projects. The Projects Office Associate plays a key role in the workflow by receiving approved estimates from external customers and entering essential information, such as lot number, neighborhood, and other qualifying data—into internal systems to create new jobs.

Essential Duties And Responsibilities

The essential functions include, but are not limited to, the following:

• Receive information on jobs won by Southern Exteriors via internal and external software portals.
• Merge information on data points such as Neighborhood, Lot Number, House Plan Design, Elevation, etc… to create a new “Project.”
• Communicate and coordinate with other internal team members to ensure readiness throughout the construction process.
• Communicate and coordinate with Field Management team to ensure project readiness in the field.
• Research, troubleshoot, and remedy issues or errors as needed.
• Update relevant statuses in the database.
• Respond to sales team inquiries via email and phone.
• Perform other administrative duties as assigned.
• Other duties as assigned.

Required Skills

Position Requirements:

• A minimum of 2 years office experience working in a detail-oriented position, construction background helpful.
• Excellent communication and problem-solving skills with the ability to work independently.
• Highly organized and detail-oriented.
• Strong customer service & excellent verbal and written communication skills are a must.
• Experience working as a team member toward shared goals.
• Strong computer skills including MS Word and Excel (Google Docs & Sheets)
• Work Ethic & Dependability, a positive attitude, and attention to detail are necessary for success.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Construction

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Jackson, GA $24,000.00-$25,000.00 6 months ago