Job Details

Head of AI Operations

  2025-04-17     Global Payments     Columbus,GA  
Description:

This senior AI leadership role is pivotal in delivering strategic Generative AI (Gen. AI) and Machine Learning (ML) initiatives that will transform Global Payments. You will be responsible for ensuring the reliability, scalability, and performance of our production AI systems and services. This role oversees a dedicated team of SR - Es and Support Engineers responsible for monitoring, incident response, and the stability of AI services in production. You will play a critical role in ensuring our Gen. AI workloads- from foundational models to fully integrated inference pipelines- run reliably and at scale across cloud and hybrid environments. The ideal candidate will have a robust background in AI/ ML platform management, software engineering, and a proven track record of leading technical teams in a fast-paced environment. You will need to foster a culture of innovation and ensure ongoing alignment of initiatives with evolving business strategies, at a global level. RESPONSIBILITIES - ...Operations, AI, Support Engineer, Monitoring, Operation, Project Management, Technology


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