Job Details

Skill Required / Desired Amount of Experience Microsoft Office and Office 365 applications Required 5 Years BA/BS in in communications, teaching, IT or similar field; or Associate Degree w/2 yr of IT experience; or IT Certifications w/4 yr IT experience Required 4 Years Work experience in IT technical training or with computers, technology, IT applications/systems, and/or end user client support. Required 4 Years Excellent verbal and written English language communication, presentation, and teaching skills Required 5 Years Able and flexible to travel within the State of Georgia to provide scheduled in-person training classes Required 1 Years Work experience in developing role-based end user training content for IT applications/systems Highly desired 4 Years Experience in instructional design, visual design, storyboarding, writing instructional text, audio scripts/video scripts Highly desired 2 Years Adobe Captivate Highly desired 2 Years TechSmith Camtasi Highly desired 2 Years Articulate 360/Storyline Highly desired 2 Years Microsoft Teams Highly desired 1 Years Work experience with maintaining training records within an LMS Highly desired 1 Years Oracle LMS/Workday LMS Nice to have Familiarity with ServiceNow Nice to have