Job Details

**JOB SUMMARY**

The Houseman is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. He/she is responsible for delivering items to guest rooms (luggage, irons, coffee, etc).

**RESPONSIBLITIES:**

* Approach all encounters with guests and employees in a friendly, service-oriented manner.

* Maintain regular attendance according to the needs of the hotel.

* Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

* Comply at all times with Valley Hospitality standards and regulations to encourage safe and efficient hotel operations.

* Maintain a warm and friendly demeanor at all times.

* Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

**DUTIES:**

* Walk assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.

* Use proper two-way radio etiquette at all times when communicating with other employees.

* Use daily checklist to complete projects listed below as assigned.

- Elevator lobbies

- Ash urns

- Glass tables

- Furniture

- Ice Machines/Vending machines

- Elevator doors/frames

- Service landing/linen closets

- Stair wells

- Polish floors

- Other projects as assigned by management

* Practice safe work habits to ensure safety to guests, fellow employees and self.

* Handle items for "Lost and Found" according to the hotel standards.

* At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

* Report maintenance issues to Housekeeping Supervisor/Manager.

* Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.

* Pick up any Room Attendant's dirty linen or trash as needed.

* Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.

* Vacuum guest corridors.

* Assist Housekeeping as needed (i.e. bed-boards, roll-aways, flip beds, etc.)

* Deliver any clean linen to assigned sections, if applicable.

* Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets and stairwells.

* Attend meetings/training as required by management.

* Perform other duties as requested by management.

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