Job Details
Customer Service Representative
2024-04-23 Bath Planet All cities,GA**Bath Planet**
**Customer Service Representative**
**Eastman, GA - Part Time**
* **Deliver scripted pitch to the homeowners**
* **Adjust scripted pitch to meet needs of specific homeowners**
* **Handle homeowner's questions and objections**
* **Obtain and/or verify homeowners information including names and addresses phone numbers etc.**
* **Receive appointments over the telephone**
* **Input appointment details into the computer system**
* **Input homeowners information and important details of conversation**
* **Confirm appointments placed with canvassers or sales representative**
* **Issue appointments for reps to meet prospective homeowners**
* **Quality control phone calls**
* **Answer telephone calls from potential homeowners who are responding to advertisements**
* **Contact homeowners to follow up on initial interaction**
* **Update lead information and maintaining reports**
* **Generate positive company reviews**
* **Simple daily office tasks such as cleaning, filing, checking in inventory**
* **Make customer files**
* **Scheduling installations of jobs**
* **Checking on inventory arrivals**
* **Registering warranties on customers behalf**
* **Knowledge of sales and marketing principles and strategies**
* **Relevant work experience in office tasks, sales, marketing, or promotions**
* **Product knowledge --Training provided**
* **Proficiency in relevant computer applications**
* **Communication skills Information gathering & management**
* **Persuasiveness Adaptability**
* **Initiative Tenacious Resilient Stress tolerance**
* **High energy level Self-Motivation**
* **Attention to Detail**